Refund & Cancellation Policy

1. Room Booking Confirmation

All room bookings made through our website, phone, or other official channels are subject to availability. A booking is considered confirmed only after successful payment and confirmation from Sri Ram Hotel.

2. Cancellation Policy

Guests may cancel their reservation as per the following terms:

• Cancellations made 24 hours prior to the check-in datemay be eligible for a refund.
• Cancellations made within 24 hours of check-inmay not be eligible for a refund.
• Same-day cancellations are generally treated as no-shows.

3. No-Show Policy

In the event of a no-show (failure to arrive without prior cancellation), the booking amount may be retained and no refund will be provided.

4. Refund Processing

Eligible refunds will be processed to the original mode of payment. Refunds are typically completed within 5–7 business days, depending on the payment provider and banking timelines.

5. Payment Gateway Charges

Any applicable payment gateway or transaction charges may be deducted from the refundable amount, as per the policies of the payment service provider.

6. Booking Modifications

Requests for changes to booking dates or room types are subject to availability and hotel discretion. Additional charges may apply in case of modifications.

7. Force Majeure

Sri Ram Hotel shall not be held responsible for cancellations or delays caused due to circumstances beyond our control, including natural disasters, government restrictions, or unforeseen events.

8. Policy Changes

Sri Ram Hotel reserves the right to amend or update this Refund & Cancellation Policy at any time. Changes will be effective immediately upon being published on this page.

9. Contact for Refund Queries

For any questions related to cancellations or refunds, guests are requested to contact us using the details provided on our Contact Us page.